You can open the built-in Skype easily by using the start menu to search for “ skype“. If the two methods above weren’t effective, consider using the built-in version of Skype (Skype UWP). From what we gathered, the built-in version of Skype (Windows 10) does not suffer from the same glitch that causes it to shut down unexpectedly. If these two methods haven’t been effective, there is another alternative if you’re on Windows 10, but you might not be very fond of it.
This method has been confirmed to be successful in resolving the issue for Windows 7 and Windows 8 users. If Method 1 was a bust (or not applicable), let’s try rolling back to an older Skype version. Method 2: Rollback to older Skype version If this didn’t resolve the issue or this method wasn’t applicable to your situation, move over to the next method. It should not close unexpectedly anymore.
Follow the steps below to disable the built-in Windows 10 app: In the event that you’re encountering this issue on Windows 10, disabling the built-in version of Skype will most likely resolve the issue. If you’re not using it, there’s no point in letting it interfere with the desktop version of Skype. the ability to drag & drop images, as well pasting files from the clipboard. The Windows 10 built-in version of Skype is not embraced by all users since it’s still missing some of the features present in the desktop version – e.g. If you’re not encountering this issue on Windows 10, skip straight to Method 2. Note: This method is not applicable if you’re running on Windows 7 or Windows 8 since both don’t include the Microsoft Store version of Skype by default. Some users have determined that in their case the issue is occurring whenever the Skype UWP is opening – this supposedly forces the desktop version of Skype to close. Method 1: Disabling the built-in Skype app (if applicable) Please follow the methods below in order and see whether they manage to resolve your issue. We managed to identify a couple of fixes that turned out to resolve the issue for a lot of users that were in a similar situation as yourself. If you’re struggling with the same issue, you might be in luck. Curiously enough, this particular issue is not restricted to Windows 10, so blaming everything on the Skype UWP version is not valid since the issue is also encountered on Windows 7 and Windows 8 – which don’t include the Microsoft Store version of Skype.
There a lot of debate on what precisely is causing the issue – some users are pointing fingers at the update function that’s closing Skype in order to update it, while others are suspecting the Windows 10 version of Skype. The precise cause of this issue can appear hard to identify since there’s no apparent error message to point the user toward the cause of the issue. From what we gathered, the issue seems to be restricted Skype version 8.9.0.1 and above. Some users have been reaching out to us with an odd occurrence where Skype automatically closes (or minimizes) itself sometime after being opened.